Terms of service
Terms of Service – Kaural (Shopify Store)
1. Overview
This website is operated by Kaural Technologies Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Kaural. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
3. General Conditions
We reserve the right to refuse service to anyone at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.
4. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information and should not be relied upon without consulting more accurate sources.
5. Products and Services
All Kaural products are subject to availability and may be limited in quantity. We reserve the right to discontinue any product at any time.
We strive to display our products as accurately as possible; however, we cannot guarantee that your device’s display of colours or details will be accurate.
6. Pricing and Billing
All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
7. Payment
Payments are securely processed through Shopify’s integrated payment gateways. By submitting payment information, you represent that you are authorized to use the chosen payment method.
8. Shipping and Delivery
Shipping times are estimates and may vary depending on your location and courier services.
Kaural is not responsible for delays caused by third-party logistics providers. Risk of loss transfers to you upon delivery.
9. Returns and Refunds
Returns are handled in accordance with South African consumer protection laws, including the Consumer Protection Act (CPA).
You may return eligible products within [insert number] days of delivery, provided they are unused, in original packaging, and in resalable condition.
Certain items may not be eligible for return due to hygiene considerations.
Refunds are processed once returned items have been inspected.
10. Warranty
Kaural products include a limited warranty covering manufacturing defects. This warranty excludes damage caused by misuse, improper handling, or normal wear and tear.
11. Third-Party Services
Certain services may be provided by third parties (e.g., payment gateways, couriers). We are not responsible for the actions or content of these third parties.
12. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy and applicable South African laws, including POPIA.
13. Intellectual Property
All content on this site, including branding, product designs, logos, and text, is the property of Kaural and may not be used without prior written consent.
14. Limitation of Liability
To the maximum extent permitted by law, Kaural shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or any products purchased.
15. Indemnification
You agree to indemnify and hold harmless Kaural and its affiliates from any claim arising from your breach of these Terms.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of South Africa.
17. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.
Contact Information
Questions about the Terms of Service should be sent to:
info@kaural.com
7 Olympia Street,
Eastage,
Sandton,
South Africa,
2090
087 265 2840
